Question 1

Do you repair both tank based and tankless water heaters?

Accepted Answer

Yes, Harmony Plumbing's licensed technicians are experienced in repairing and servicing all major types of residential water heaters, including traditional tank-style water heaters (gas and electric) and modern tankless water heaters. We are a Navien tankless water heater certified repair and installation company.

Question 2

Is it better to repair or replace a water heater?

Accepted Answer

Reasons to Repair Your Water Heater: When your gas or electric water heater is no longer heating water and meets the below criteria then a repair is often times the best option. Your water heater is less than 5 years old. There are not any visible leaks. Reasons to Replace Your Water Heater: Your water heater is over 6 years old. There are visible leaks or rust.

Question 3

How long does a water heater last?

Accepted Answer

In North Texas, the hard water can shorten the lifespan of standard water heaters. Units from home centers or big box stores typically last 6 to 8 years. However, professional-grade water heaters, like the ones installed by Harmony Plumbing, are built to withstand Dallas area mineral rich water and can last 12 years or more with proper care.

Question 4

Why is my water not getting hot?

Accepted Answer

For Gas Water Heaters - Check the Pilot Light:

If it’s out, follow the manufacturer's instructions to relight it. If it doesn’t stay lit, the thermocouple or gas supply might need repair.

For Electric Water Heaters - Check the Breaker:

Locate your electrical panel and ensure the water heater breaker hasn’t tripped. Reset it if necessary. If the breaker isn't tripped, then the heating element or thermostat might need replacing.

Your Water Heater has Reached the End of its Life

A basic big box store water heater has a typical lifespan of around 8 years. Some professional grade water heaters can last as long as 12 years. If your home is equipped with a tankless water heater, they can last up to 20 years.

Your Tankless Water Heater Needs Maintenance

A tankless water heater needs regular flushing to maintain reliable operation. If your tankless water heater hasn't been flushed annually, it may stop working. For more information check out our tankless repair page.

Question 5

How much does water heater repair cost?

Accepted Answer

The cost of water heater repair can vary widely depending on the nature of the problem, the type of water heater, and the parts required. Minor issues like a faulty thermostat or heating element might be less expensive, while major problems like a leaking tank could necessitate a full replacement. We provide upfront, transparent pricing after diagnosing the issue, ensuring you know the cost before any work begins. Contact us for a professional assessment.

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Dallas

Plano

Carrollton

Richardson

Farmers Branch

Lewisville

Coppell

Flower Mound

The Colony

& More

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